Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary based on your location and the shipping method selected at checkout. You can view the exact delivery fee on the checkout page before completing your order. We also offer free shipping during special promotions or on orders above a minimum purchase value (whenever applicable).
We accept all major and secure payment options, including credit/debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) may also be available depending on your location. All payments are processed through trusted and encrypted gateways to ensure a safe shopping experience.
Delivery usually takes 10 – 15 working days, depending on your location. Metro cities may receive orders faster, while remote or rural areas may take a little longer. Once your order is shipped, you’ll receive a tracking link so you can follow the delivery progress in real time.
Yes, your shopping experience is completely secure. We use SSL encryption, trusted payment gateways, and industry-standard security measures to ensure your personal and payment information is always protected. We do not store your card details, and all transactions are processed safely through verified and compliant platforms. Your privacy and data security are our top priorities.
Once you place your order, here’s what happens next:
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Order Confirmation – You’ll receive an email confirming that your order has been successfully placed.
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Processing & Packing – Our team prepares your items, performs quality checks, and packs them securely.
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Shipping & Tracking – As soon as your order is dispatched, we’ll send you a tracking link so you can follow the delivery status in real time.
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Out for Delivery – The courier partner will bring the package to your doorstep.
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Delivery Completed – Your order arrives safely, and you’ll receive a final notification confirming the delivery.
Yes, you will receive a full invoice for every order you place. The invoice is automatically sent to your email once the order is confirmed, and a copy is also included inside your package whenever applicable. You can use the invoice for order verification, returns, exchanges, or warranty-related queries.
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